Karuna Health

your copilot for patient communication

Karuna streamlines patient communication with a collaborative inbox for SMS, MMS, calls, voicemail, and more.

Drive patient engagement and satisfaction

Karuna’s collaborative inbox empowers patients and family members to engage with care teams via everyday, HIPAA-compliant channels like phone, SMS, email, and WhatsApp.

"The Karuna platform has become an essential tool for Operation Access. As the demand for surgical and specialty care among the Bay Area’s low-income and uninsured population increases, we are able to scale our program while reducing stress on staff and not only maintain, but enhance, relationships with patients. They feel much more connected with us, which is especially important for this vulnerable population."

- Marisol Gomez, Operation Access

Maximize staff outreach capacity

With a single longitudinal record of all patient communication on desktop and mobile, care team collaboration, escalations, and documentation has never been more seamless.

Flexible EHR integrations enable Karuna to record and transcribe calls, capture encounter details, and automatically document communication.

Best-in-class mobile app

With Karuna’s mobile app available on the App Store and Google Play, care teams can now continue HIPAA-compliant communication in the field.

All conversations are synchronized between mobile and desktop, ensuring no message goes unread… even when mobile phones go awry.

Automate outreach with a

human touch

Automatic outreach campaigns intelligently engage patients based on key events in the EHR or on recurring schedules to meet regulatory requirements.

Manual and automated messages appear in the same conversation so care teams can seamlessly join the conversation when needed.

Our partners collectively represent over 2,500 case workers & 150,000 high-need patients:

Streamline Communication Today

Reach out to our client services team to discuss custom solutions for your organization.

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